CONTACT US  SUPPORTLANGUAGEEnglishFrenchIndustry SolutionsAt Aurea, we’re hyper-focused on your industry.  We don’t believe in generic solutions. In our experience, they simply don’t deliver. That’s why we hire the best in every industry we serve, and build solutions from the ground up to tackle your specific challenges.Energy Retail Billing & EDIInsuranceProducer and Compensation ManagementRetail/ProductsCUSTOMER EXPERIENCE PLATFORMAurea solutions are rooted in orchestrating mission-critical business processes and ensuring consistency and reliability across the solution lifecycle.  We leverage our core strengths and transform offerings into a modern Customer Experience Platform.TECHNOLOGIESApplication Performance MonitoringBusiness Process ManagementData IntegrationEnterprise Service Bus    APPLICATIONSCRMERPStore ManagementStore Front-Office Financial ManagementWarehouse Management/Customer Success100% customer success doesn't “just happen.” The Aurea Customer Success program was designed to deliver value, not just meet expectations. To ensure you achieve your goals, we’ve institutionalized a set of unique commitments and deliverables that elevate this program. Our ApproachPlatinum ProgramPartners/About AureaAurea™ enables companies to deliver transformative customer experiences. Our Customer Experience Platform helps customers build, execute, monitor and optimize the end-to-end customer journey for a diverse range of industries including energy, retail, insurance, travel and hospitality, and life sciences. With over 1,500 customers worldwide including British Airways, Bank of America, and MetLife, Aurea combines a maniacal focus on customer success with innovative technology and world-class delivery. Our Customer Experience VisionLeadership TeamEventsNewsTransform your customer experience
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We’re the technology behind happier, more profitable customers  
Amazing experiences bring big value to your business. They make your customers more passionate, more loyal, and ultimately, more profitable. And they’re created with Aurea customer experience solutions. We provide everything you need to build, execute, monitor and optimize even the most memorable experiences – like riding your kids’ favorite rides without waiting in a single line, and seeing their faces light up as their best-loved characters greet them by name at the most magical theme park on earth.
INDUSTRY FOCUS
RETAIL
INSURANCE
ENERGY
At Aurea, we’re hyper‑focused on your industry
We don’t believe in generic solutions. In our experience, they simply don’t deliver. That’s why we hire the best in every industry we serve, and build solutions from the ground up to tackle your specific challenges. Let us show you how we’re transforming the customer experience in your industry.
Explore our industries:
Retail | Insurance | Energy
Customer focused retail
Aurea Retail Solutions transform your biggest industry challenges into increased profits and dr