MainSolutionsPartnersProjects
Support
Contacts
We are a solutions-based firm that develops turnkey database systems and integrates them with familiar Microsoft Office© 2003-2010 products. Our cloud-based and desktop applications provide you and your staff with ACCOUNTABILITY Instruments (AI) that digitize your records to a central location and significantly improve your staff efficiency, treatment plans, and communications. More than sixty-five (65) different workstations can securely enter and monitor a client's progress, analyze service impact, track donations, and monitor all contract provisions in cost affordable, easy-to-use, ALL-IN-ONE- packages... Encounters©, for case management organizations, and JacTracks©, for emerging law firms. Call our office at (562) 860-7209 to schedule a free on-site or remote demonstration.
Our Mission
Be Impressively More Than Expected 
Our top priority is to deliver superior products and services such that our client's expectations are enormously exceeded.  We will accomplish this through hardwork, imagination, cooperation, and a committment to excellence in all of our encounters. Read More
Services
Administrative Consultations 
Technology Planning 
Professional Development 
Feedback and Response
Network Security Forensics
Applications Training
Customer Care
Referral and Rebate Program
Perfect Fit 
When learning to swim, no one jumps from the high-dive board.  The same should be true when entrusting your clients' information with an outside source where the "hosting" company really owns the system and your data.  Encounters gives you a closed system that you control locally behind your network security.  It provides a database system built with Microsoft Access security that replaces your Word and Excel documents when compiling monthly reports. The system is fully searchable and the formats for input and printing have been accepted by many funding sources.  Temporary licenses and Demos are now available by calling (562) 860-7209. Read More
Important - Interview  Index Scale
The services your agency provides is the product you sell to funding organizations and your board of directors. Grants are given not only on the basis of what you write in a proposal, but also what you provide daily. Development Directors and grant writers can only say so much of the same when attempting to separate their services from other submissions. Not to mention the fact that funders are becoming digitally astute in how they evaluate the agencies they fund. So, how can an agency effectively monitor   and prove that they have positively impacted a client?  
Late September 2012, we developed a methodology called Sort to Score 1-5 Index Scale. The methodology was programmed and integrated into Encounters to assess client stability and track behavioral changes over a period of time.  Simply put: Encounters  calculates an Interview Index as a baseline indicator of stability for any populace and for any assessment as it is being given -- a