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+1.888.436.3797SupportStatusCompanyGenesys LoginSearchSolutionsCustomer ServiceMarketingSalesPlatformGenesys CloudPureCloudPureConnectPureEngageWhat’s NewCustomer ExperienceBetter ResultsInnovationsCustomer Success Resources Resources Events Webinars Customer Stories Partners Capabilities Blog Newsroom Glossary Free trial Home > Solutions Build better relationships with digital customer experience solutions Request a demo Try for free Contact us Request a quote Drive better customer engagement across marketing, sales and service Create exceptional customer relationships with Genesys digital customer engagement solutions and let our unique omnichannel approach fuel your future growth. By connecting customer interactions across all voice and digital channels, your customers have a consistent, seamless and personalized service experience. Create more targeted marketing campaigns that drive better leads. Give sales reps the information they need to improve conversion rates. With Genesys, you’ll build valuable new revenue opportunities and improve customer loyalty while reducing costs. Explore Genesys solutions for… Customer ServiceCustomer ServiceIntegrate the latest technologies into your customer service plan to exceed KPIs and build better customer relationshipsFind out more MarketingMarketingLeverage customer journeys to know when to engage with customers on your website and convert leads to customersFind out more SalesSalesA powerful sales engagement platform gives you the proper tools and data you need to transform opportunities and leads into sales winsFind out moreFrost & Sullivan: Update your contact center today or risk losing customers tomorrowGet the paper Take a team approach to better customer service Your customers expect personalized customer service for every interaction—across all channels. Genesys solutions solve these common problems for: Contact center: Get customers to the right resource the first time for greater efficiency and increased first contact resolution. Customer experience: Offer personalized experiences, anticipate customer needs and analyze journeys. IT: Consolidate all channels into a single platform, integrate with existing business systems, migrate at your own pace, and let business users adjust their apps and reports. Small businesses: Differentiate through service that’s simplified and personalized, with agents empowered to deliver the best service possible. More leads, less spend: Marketing that delivers Fill pipelines and drive more growth with marketing solutions from Genesys. Integrate your marketing and sales data with a single, agile and easy-to-use tool. With Genesys, you can: Acquire, engage, up-sell and win back customers more efficiently with highly targeted multichannel campaigns. Tap into valuable customer interaction data with a single view of your customers to increase conversions. Prioritize and distribute online sales oppor
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