Skip to main contentAmerican Airlines Passenger Service ProfessionalsHomeAboutFAQPhoto GalleryNewsCWA Agents NewsletterCalendarMember ResourcesJoin CWAOur ContractPublications from CWAUnion VoicesCWA Airline CouncilAmerican Airlines Passenger Service ProfessionalsTwitterFacebookEnter your keywordsAmerican Airlines Passenger Service Professionals        MenuPASSENGER SERVICE PROFESSIONALS AT AMERICAN AIRLINES ARE UNITED FOR A VOICE AT WORK.                  SIGN UP FOR UPDATESSpace StructureAmerican Airlines Passenger Service ProfessionalsSite mapParentsTier 1 National OrgTier 1 SitesCWA Airline CouncilSectionsCalendar of EventsJoin CWANewsUnion VoicesAll Spaces...All Groups...American Airlines Passenger Service ProfessionalsLatest Newsprotect_agents_logo.pngFight for Assault Protection ContinuesAs of January 1, 2019, new protections from assault went into effect for passenger service agents across the country. Since January, we have been meeting with American Airlines to determine exactly how we will implement tools and policies to make the assault protections a reality at all our airports.fb_envoy_safety_report_hazards_on_the_ground.pngReport Blasts Envoy for Hazardous Conditions for AgentsSerious safety concerns, including rushed inspections, high stress, and dangerous time pressures are among the issues cited in a new report on conditions for Envoy passenger service agents.
Recent News
Assault Protections Are Now Law      
By         
CWA Airline Council
on           Monday, January 7 - 12:03pm
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On October 3, 2018, the Senate overwhelmingly passed a Federal Aviation Administration (FAA) Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.
Read more about Assault Protections Are Now Law
FAA Bill Includes Critical Protections for Agents      
By         
CWA Airline Council
on           Monday, October 8 2018 - 10:34am
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On Wednesday, October 3, 2018, the Senate overwhelmingly passed an FAA Reauthorization bill that included critical protections from assault for passenger service agents. The bill also included a long-needed increase in the minimum rest period for flight attendants.
Read more about FAA Bill Includes Critical Protections for Agents
Family, Teamwork, and Unity at Local 3140      
By         
Sheila de Leon and Nikki Mateus
on           Monday, September 3 2018 - 10:05am
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Members of Local 3140 celebrated teamwork and their first fully elected executive board with a family picnic. They're making respect and kindness priorities because: "As individuals, we are one drop, but together we are an ocean."
Read more about Family, Teamwork, and Unity at Local 3140
Early Labor Day Celebrations in Winston-Salem      
By         
Vickey Hoots
on           Friday, August 31 2018 - 1:47pm
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On August 29, 2018, C