Welcome
Customer Access
Customers connect to your SimpleHelp server to establish on demand support session.
Technician Access
Technicians log into your SimpleHelp server to connect to customer and remote access computers, and to host presentations.
Remote Access
Remote access computers register with your SimpleHelp server so they can be connected to and controlled by technicians.
Open Customer Page
Show Customer Embed Code
Open Technician Page
Show Technician Embed Code
Open Remote Access Page
Show Remote Access Embed Code
Embedding the Customer Links
Copy the following code and place it in a page on your website to easily include download links for the customer application:
<script 
id = "jwEmbed" 
src = "/customer/embed.js"
configuration = "online*,offline,applet"
imageURL = "/branding/applet_splash.png"
showAppName = "yes"        
type = "text/javascript">
</script>
The src line should contain the domain name or IP address of your SimpleHelp server (the detected value  may be incorrect). 
Optional The configuration line specifies which download options are preferred. Options followed by a * are recommended and highlighted accordingly.
Optional Set showAppName to no to hide the application name. 
Optional Remove the imageURL line to hide the branding image.
Embedding the Technician Links
Copy the following code and place it in a page on your website to easily include download links for the technician application:
<script 
id = "jwEmbed" 
src = "/technician/embed.js"
configuration = "online*,offline,applet"
imageURL = "/branding/applet_splash.png"
showAppName = "yes"        
type = "text/javascript">
</script>
The src line should contain the domain name or IP address of your SimpleHelp server (the detected value  may be incorrect). 
Optional The configuration line specifies which download options are preferred. Options followed by a * are recommended and highlighted accordingly.
Optional Set showAppName to no to hide the application name. 
Optional Remove the imageURL line to hide the branding image.
Embedding the Remote Access Links
Copy the following code and place it in a page on your website to easily include download links for the remote access application:
<script 
id = "jwEmbed" 
src = "/access/embed.js"
configuration = "online*,offline,applet"
imageURL = "/branding/applet_splash.png"
showAppName = "yes"        
type = "text/javascript">
</script>
The src line should contain the domain name or IP address of your SimpleHelp server (the detected value  may be incorrect). 
Optional The configuration line specifies which download options are preferred. Options followed by a * are recommended and highlighted accordingly.
Optional Set showAppName to no to hide the application name. 
Optional Remove the imageURL line to hide the branding image.
Remote support software by SimpleHelp.