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Net1.net, founded in 1995, is the parent company of a number of internet service provider companies (DSL and   dial-up) and web hosting companies. Subsidiaries include Trip.net (ISP) and DIYHosting.com (web-hosting) among many others.
With five offices from Maine to Texas, Net1 prides itself on superior customer service. To that end, our email response time averages less than 20 minutes. Phone support is quickly answered by true caring internet professionals who are knowledgeable and courteous.
Net1 sends thousands of surveys to its customers each week. Every survey response is reviewed by management. Customers receive a phone call for any survey scored under an 8 (scale: 1-10).
Many companies make up the Net1 family, but since their beginning in 1995, as Net 1 has continued to grow, they have maintained a small company feel. One where each and every customer can contact the president (president@net1.net) at any time and get results.
Net1 Mission Statement
Value Leader
"Net1 is dedicated to providing the best value in all of the products and services we provide to our valued customers. Our rates, service and product quality are (and will remain) second to   none."
Highest Customer Service Standards.
"Net1 is committed to maintaining the highest standards in all of its interactions with customers and the public. We will exceed our customers expectations each   and every time we interact with them!"
Fairness

"Net1 will always act fairly in our dealings with customers and vendors."
Net1 Privacy Policy
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Way We Use Information
We use the information you provide about yourself or your company when applying only to complete that application. We do not share this information with outside parties except to the extent necessary to complete that application.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Customers may periodically receive Net1 SmarTips via email. SmarTips give you hints and ideas on making better use of Net1 services. You may opt-out of SmarTips at any time by emailing customer service.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect