www.robertspector.com Alexa排名:18615781 Robert Spector Consulting

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网站综合信息 www.robertspector.com

标题:
Robert Spector Consulting

关键字:

描述:
An author and speaker on world-class customer service. ... Author of the business classic The Nordst

域名信息
域名年龄:26年5个月23天 注册日期:1998年12月02日 到期时间:2014年12月01日
注册商:NETWORK SOLUTIONS, LLC.

服务器空间
IP:23.89.204.110
地址:美国内华达州克拉克县亨德森市Enzu股份有限公司

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搜索引擎
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反向链接
其他

百度
快照:-

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雅虎

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评级:-/10

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域名流量Alexa排名

一周平均
一个月平均
三个月平均

Alexa全球排名
-
-
18,615,781

平均日IP
-
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45

日总PV
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90

人均PV(PV/IP比例)
-
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2

反向链接
29

dmoz目录收录
Business/Business_Services/Communications/Public_Speaking/Corporate/North_America/United_States/Washington

流量走势图

域名注册Whois信息

robertspector.com

域名年龄: 26年5个月23天
注册时间: 1998-12-02
到期时间: 2014-12-01
注册商: NETWORK SOLUTIONS, LLC.

获取时间: 2013年10月31日 02:16:10
Domain Name: ROBERTSPECTOR.COM
Registrar: NETWORK SOLUTIONS, LLC.
Whois Server: whois.networksolutions.com
Referral URL: http://www.networksolutions.com/en_US/
Name Server: NS43.WORLDNIC.COM
Name Server: NS44.WORLDNIC.COM
Status: clientTransferProhibited
Updated Date: 2010-06-09
Creation Date: 1998-12-02
Expiration Date: 2014-12-01

>>> Last update of whois database: Wed, 2013-Oct-30 18:17:54 UTC <<<

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Whois Query: robertspector.com
YOUR IP address is 199.180.100.33
Date and Time of Query: Wed Oct 30 14:18:2013-EDT-30
Reason Code: IE

网站头文件(HTTP Header)

HTTP/1.1 301 永久重定向
访问时间:2014年09月26日 05:15:30
语言环境:PHP/5.3.29
过期时间:1981年11月19日 16:52:00
缓存控制:no-store, 不缓存,必须更新, post-check=0, pre-check=0
其他指令:不缓存
X-Pingback: http://robertspector.com/wp/xmlrpc.php
设置Cookie:PHPSESSID=c1b63c5790a5d682217780f0c8b5ed1b; path=/
设置Cookie:wfvt_4175960538=542485f2c475b; expires=Thu, 25-Sep-2014 21:45:30 GMT; path=/; httponly
目标网址:http://robertspector.com/
文件大小:0
Keep-Alive: timeout=5, max=100
连接:Keep-Alive
类型:text/html; charset=UTF-8

HTTP/1.1 200 OK
访问时间:2014年09月26日 05:15:30
语言环境:PHP/5.3.29
过期时间:1981年11月19日 16:52:00
缓存控制:no-store, 不缓存,必须更新, post-check=0, pre-check=0
其他指令:不缓存
X-Pingback: http://robertspector.com/wp/xmlrpc.php
Link: ; rel=shortlink
设置Cookie:PHPSESSID=d6443d3695680164fce0530e00f2b5d3; path=/
设置Cookie:wfvt_4175960538=542485f39bcf1; expires=Thu, 25-Sep-2014 21:45:31 GMT; path=/; httponly
文件大小:22179
Keep-Alive: timeout=5, max=100
连接:Keep-Alive
类型:text/html; charset=UTF-8
网站编码:UTF-8

同IP网站(同服务器)

23.89.204.110 (美国内华达州克拉克县亨德森市Enzu股份有限公司)

Robert Spector Consulting www.robertspector.com

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抓取时间:2014年09月26日 05:12:45
网址:http://www.robertspector.com/
标题:Robert Spector Consulting
关键字:
描述:An author and speaker on world-class customer service. ... Author of the business classic The Nordstrom Way: The Inside Story of America’s Number One Customer Service Company, Robert offers inspiratio
主体:

What We Do
How We Do It
Books
About
Connect With Us
In business as well as in life, love wins. 
For any customer service or customer experience strategies to be truly effective, they must be based in love. To do this effectively requires a company to build a strong internal culture of mutual respect, trust, honesty and compassion, and, from that solid foundation, create meaningful, lasting relationships with customers based on those same values.
Robert Spector is recognized worldwide as the premier authority on customer service. He is the author of several books on the subject, including the international bestseller The Nordstrom Way and Amazon: Get Big Fast. Robert and his team guide companies of all kinds to create powerful, customer-focused company cultures that can deliver exemplary customer experiences and build lasting client relationships.
We invite you to explore our site to learn more!
“Robert’s entertaining and inspiring keynote presentation resonated with attendees at Starwood’s Leadership Conference.  We received many positive comments about his message of customer service and the importance of teamwork and collaboration.”
- Jennifer Bauchner, Director of Rooms and Sustainability
Starwood Hotels and Resorts
“Anyone running a company or working for a company can benefit by learning how and why Nordstrom provides its level of customer service. You do not need to be in the retail business to understand the value of customer service.  We are in the business of selling software, and I found your talk, informative, educational, comical, and inspiring. I highly recommend this talk for any company that has a customer.”
- Dan London, Vice President GXP
BAE Systems
“Your presentation on Nordstrom and how to instill the Nine Principles of Customer Service into our organization drew a tremendous response from the conference attendees.  The brainstorming session was clearly empowering for the managers, many of whom commented about their eagerness to share the outcomes with their teams.”
- Ron Carter, Senior Vice President
Charles Schwab Institutional
“We were honored to have Robert as a featured speaker at our J.D. Power and Associates-Wall Street Journal Leadership in Customer Service Roundtable in New York City. Robert’s enthusiastic presentation on Nordstrom, along with the insights he shared on the importance of satisfying customers, were most informative. Our audience enjoyed hearing his perspectives.”
- T.W. Shaver, Senior Partner
J.D. Power and Associates
“Robert Spector was a featured guest speaker for Infiniti’s 2011 Leadership Summit Tour.  His ideas for optimizing the customer experience struck a receptive chord with Infiniti retailers.”
- Barry Burris, Senior Manager
Infiniti Training
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