Welcome to Savage MindsToggle navigationHome About Services IncidentKit Projects Team ContactSavage MindsManaging Incidents in the field with your smartphoneLearn moreAbout usCreating Incident Management apps for smartphones and the webSavage Minds is a UK based software developer specialising in apps to enable time‑critical communication between people, allowing them to collaborate effectively, regardless of their location.We take an initial idea, such as:making the mobilisation of fire officers more efficient orproviding a tracking and emergency response solution for school tripsfrom working prototypes all the way through to a production system.Our core product - IncidentKit - makes it easy to create custom Incident Management apps that meet an organisation's specific needs.What is an incident?By incident we mean a time‑critical event or situation that requires a group of users to work together to resolve.Often these users have different capabilities and responsibilities and may be employed by different organisations, but they need to be brought together to resolve an incident, using both data and voice communication to achieve this.Typically participants are geographically distributed so supporting different device types from smartphone to desktop is vital.Examples of incidents include:Fire Services collaborating together along with other Blue Light Services to put out a burning vehicle. It is critical the right equipment and personnel are brought together, regardless of the agency they work for.Electricity company coordinating critical network maintenance that requires shutting down the network in an area. It is crucial that their contractors collaborate to ensure the right assets and skills are available and the general public kept informed.The police assisting a social worker who hasn’t reported in from a home visit. The nearest, appropriately skilled police officer needs to go to the last home the social worker visited, with relevant information about the social worker and the person they are visiting.Time critical applicationsOur servicesWe can provide a wide range of services to those wishing to create custom incident management appsFrom idea to working prototypeFrom a rough idea we can produce working prototypes and iteratively refine them based on use in the field.Deliver for production useAn IncidentKit based working prototype app doesn't need to be re‑developed for production, but it does require more rigorous testing, which we can carry out under the kinds of conditions expected in the real world.Managing production systemsWe manage our own hosting environment where customers have a dedicated IncidentKit server instance.Emergency Response CentreThrough our partners we can provide outsourced Emergency Response capabilities - managed 24/7.Smartphone, tablets and the webIncident Management apps - the challengesCreating Incident Management appsWhat needs to be considered when creating Incident Management apps?→ re