www.tccs.com The Call Center School Efficient Ca

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标题:
The Call Center School - Efficient Cal

关键字:
call center training call center e learning call center school

描述:
Efficient Call Center Training. For Agents, Supervisors, Workforce Managers & Quality Assurance Expe

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域名年龄:30年2个月11天 注册日期:1995年03月06日 到期时间:2020年03月07日
邮箱:abuse 电话:+49.8151368670
注册商:United-Domains AG

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IP:54.229.74.110 同IP网站1个详情
地址:美国华盛顿州西雅图市亚马逊公司数据中心

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域名注册Whois信息

tccs.com

域名年龄: 30年2个月11天
注册时间: 1995-03-06
到期时间: 2020-03-07
注册商: United-Domains AG
注册邮箱: abuse
联系电话: +49.8151368670

获取时间: 2019年08月29日 02:24:23
Domain Name: TCCS.COM
Registry Domain ID: 2789117_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.udag.net
Registrar URL: http://www.united-domains.de
Updated Date: 2019-07-08T12:10:42Z
Creation Date: 1995-03-06T05:00:00Z
Registry Expiry Date: 2020-03-07T05:00:00Z
Registrar: United-Domains AG
Registrar IANA ID: 1408
Registrar Abuse Contact Email: abuse
Registrar Abuse Contact Phone: +49.8151368670
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS-1346.AWSDNS-40.ORG
Name Server: NS-1606.AWSDNS-08.CO.UK
Name Server: NS-501.AWSDNS-62.COM
Name Server: NS-661.AWSDNS-18.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2019-08-28T18:24:18Z <<<

For more information on Whois status codes, please visit https://icann.org/epp

Domain Name: tccs.com
Registry Domain ID: 2789117_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.udag.net
Registrar URL: https://www.united-domains.de/
Updated Date: 2019-07-08T12:10:42Z
Creation Date: 1995-03-06T05:00:00Z
Registrar Registration Expiration Date: 2020-03-07T05:00:00Z
Registrar: united domains AG
Registrar IANA ID: 1408
Registrar Abuse Contact Email: abuse
Registrar Abuse Contact Phone: +49.8151368670
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Domain Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited
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Name Server: ns-501.awsdns-62.com
Name Server: ns-1606.awsdns-08.co.uk
Name Server: ns-661.awsdns-18.net
Name Server: ns-1346.awsdns-40.org
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2019-07-08T12:10:42Z <<<

WHOIS data will not be displayed due to privacy legislation. Please contact united-domains AG at whois if you have legitimate interest to contact the registrant of the record.

For more information on Whois status codes, please visit https://www.icann.org/epp

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; By submitting a WHOIS query, you agree that you will use this data
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; These terms may be changed without prior notice.
; By submitting this query, you agree to abide by this policy.

网站头文件(HTTP Header)

HTTP/1.1 301 永久重定向
访问时间:2019年08月10日 12:03:45
类型:text/html
文件大小:162
连接:keep-alive
目标网址:https://www.thecallcenterschool.com/

HTTP/1.1 304 Not Modified
访问时间:2019年08月10日 12:03:45
连接:keep-alive
修改日期:2019年08月09日 21:55:57
Strict-Transport-Security: max-age=15724800; includeSubDomains
网站XSS保护:1; mode=block

同IP网站(同服务器)

54.229.74.110 共1个网站 (美国华盛顿州西雅图市亚马逊公司数据中心)

The Call Center School -

其他后缀域名

顶级域名
相关信息

tccs.net
已注册 1998年10月12日

tccs.org
已注册 1996年08月26日

tccs.cn
已注册

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查询与www.tccs.com同域名/关键字的网站

tccs.com The Call Center Schoo

网站首页快照(纯文字版)

抓取时间:2019年08月10日 12:03:46
网址:http://www.tccs.com/
标题:The Call Center School - Efficient Call Center Training Sinc
关键字:call center training, call center e-learning, call center school
描述:Efficient Call Center Training. For Agents, Supervisors, Workforce Managers & Quality Assurance Experts. Comprehensive, Interactive & Cost-Effective!
主体:

LibraryWhy E-Learning?About UsBlogPlans & PricingLoginLibraryWhy E-Learning?About UsBlogPlans & PricingLoginThe World’s Most Comprehensive E-Learning Curriculum for Contact CentersWe offer comprehensive Call Center Operations Training. Our popular courses are available as engaging self-paced, web-based training. You’ll be impressed with our cost-effective, user-friendly “how-to” content.Sign up for free!LibraryFrontline FundamentalsGeneral customer service skills are a critical component of the frontline training program. With increased focus on customer satisfaction and retention, frontline training should include spoken communication skills (“what you say” and “how you say it”) as well as techniques for turning around negative customer situations.Go to Course Overview11
hrs
63
Modules
Interactive
Workforce Management
As over two-thirds of call center operating costs are related to personnel, getting the right number of staff in place is critical, in terms of both service and cost. Workforce Management is one of our primary fields of expertise, and our training courses have assisted hundreds of companies to improve their staffing and scheduling efficiencies.
Go to Course Overview
11
hrs
67
Modules
Interactive
Supervision
In addition to your own company-specific supervisor training, The Call Center School’s Supervision program will help your supervisors understand how to monitor staff performance, utilize call center reports and technologies, diagnose performance problems, coach for improved performance, and implement agent retention programs.
Go to Course Overview
13
hrs
39
Modules
Interactive
Quality Assurance
Call center outsiders may be surprised what happens behind the scenes when they hear the common phrase, “Your call may be monitored for quality and training purposes”. We understand that comprehensive training, consistent monitoring, and coaching are required to ensure the quality of every single customer interaction. The Call Center School’s Quality Assurance program also includes topics on customer surveying and feedback.
Go to Course Overview
5
hrs
30
Modules
Interactive
Certifications
The Call Center School offers post-training certification on the knowledge and skills learned in our Frontline Fundamentals, Supervision, Workforce Management and Quality Assurance programs. The mastery exam is online and open-book. Students who achieve a score of 80% or higher on the exam will receive a certificate of completion.
Learning Platform
The Call Center School is provided by the injixo inc Cloud platform. Our all-new Cloud Learning platform combines established educational content with a fresh, instructional approach to e-learning. No expensive hardware or software is required, and students can access self-paced e-learning content wherever, and whenever required. Visual progress indicators enable students to monitor their training progress and management can track the personal development of each student.
Why E-Learning?
E-learning has